Terms & Conditions

WARNING: Products on this site may contain nicotine. Nicotine is an addictive chemical.

www.ilovecigar.com will not sell tobacco or nicotine related products to anyone who is not of legal age(under 21 year old) to purchase and use tobacco or nicotine products under applicable law.
I certify that I am 21 years of age or older.

I hereby authorize I LOVE CIGAR LLC to use the above credit card for payments using this form.

I agree that I will pay for this service and indemnify and hold I LOVE CIGAR LLC. harmless against any liability pursuant to this authorization.

Our prices will always be the best possible and we guarantee to price match any bonafide cigar specialist in the world on our regular range of cigars and other cigars and accessories, as long as they have available stock. Please note that we cannot guarantee to price match on any Aged, Rare and Unusual cigars.

We will always provide prompt and reliable advice and service by way of our highly trained Directors and Sales team.

We intend to deliver within 1-3 working days within the US from the day of your order and within approx. 3-5 working days for overseas customers. Normal delivery time is however "next day" providing you order before 1pm.

Our cigars are always kept in the correct conditions in our own purpose built walk in humidors. All orders are very carefully packed to ensure the cigars reach the customer in optimum condition.

We offer FREE SHIPPING for any order with a value of $50,000.00 or more for all the world orders (Except for large/heavy items click here for our full shipping charges).

Shipping Policies 

  • Orders placed by 1:00pm ET (Monday through Friday) will take 1-3 business days to ship out.
  • Drop shipping programs are available (email info@ilovecigar.com for details).
  • Orders are shipped FOB PA.
  • Shipping delivery times are estimates and are not guaranteed unless otherwise noted.
  • Certain items, such as oversized merchandise, may require additional shipping charges.
  • Select items are excluded from certain shipping methods; please refer to the items with 'shipping constraints' for more details.
  • Any such charges will be noted during the checkout process prior to submitting your order.
  • I LOVE CIGAR Co., in accordance with some state’s tax laws, may be required to report all sales transaction detail to that state.
  • I LOVE CIGAR Co., in accordance with some state’s tax laws, may be required to collect (that state’s excise tax) and remit to that state.
  • Visit STATE TAX for details on your state.
  • State tax laws require a tobacco retailer’s license and sales and use license for each shipping address.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. 

The Delivery Way-International Shipping 

If you purchase a large quantity of cigars, such as 5-10 boxes of cigars, after you place the order, the actual shipping fee will be charged when the cigars are shipped. The excess shipping fee will be refunded to your bank card account within 3-5 working days.

1. USPS First Class Package International Estimated delivery in 1-2+ week.

The price for 2 pounds or less is $25.00 per package.

2. UPS Worldwide Expedited® Estimated delivery in 2-5 business days
The price for 2 pounds or less is $48.00 per package.

3. USPS Priority Mail International (7-10 days)
 
4. USPS/UPS Priority Mail Express International (5-7 business days)
 
5. Special Order (15-20 days)
 
The Delivery Fees and Handle Fees 
Handle Fee $10 Per Order

Returns Policy

Please understand that once you place an order on our website, you have already signed a purchase contract with our company, and we cannot accept returns without reason.

No quality problems, unpacked, used and no returns. 

If the product is damaged, it will be resend or will be refund some part of the compensation.

We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within ONE week of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (20-25 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Clients are welcome to order online, over the phone or visit and of our specialist cigar shops throughout the country.

CALL OR TEXT +1 786 674 1508 for further details.

BIGGEST AND BEST RANGE OF NON-CUBAN CIGARS AT THE BEST PRICES! We are here to help you, don't hesitate to call or email 24/7 every day of the year. 

CALL OR TEXT +1 786 674 1508, our fully trained team are waiting, delighted and excited to advise you! 

Effective date：July 7, 2017

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